Other readers will always be interested in your opinion of the books youve read. Liker, with coauthor david meier, provided deeper insight into the practical application of the principles in the toyota way fieldbook. Whether youve loved the book or not, if you give your honest and detailed thoughts then people will find new books that are right for them. Thats why nemawashi, or planning and building a consensus is a part of the toyota production system. Lean transformation in service organizations by jeffrey liker and karyn ross.
The toyota way culture emphasises importance of how you arrive at the decision equally with the quality of the decision. Professor jeffrey liker has been studying toyota for twenty years, and was given unprecedented access to toyota executives, employees and factories, both in japan and the united states, for this landmark book. Nemawashi is an activity to build support for a project or decision through communication in advance mainly to gain consensus. The book is broken into three sectionsan introduction to the toyota production system tps, the fourteen principles of tps and a discussion on implementing. According to masaki saruta, author of several books on toyota, the real toyota way is a culture of control. The concept believes the more alternatives you have evaluated and analysed the better decision and implementation. The toyota way is a set of principles and behaviors that underlie the toyota motor. Author jeff liker visited toyota and summarized these principles in his 2004 book, the toyota way.
The japanese term nemawashi comes from the gardening activity. Mcgrawhill the toyota way 14 management principles from. To bring problems into surface toyota way suggest visualization and cleaning out. This months book is the toyota way to service excellence. It is sharing of information about the decisions that will be made, in order to involve all employees in.
Liker david meier a practical guide for implementing toyota s 4ps mcgrawhill. The toyota way is a set of principles and behaviors that underlie the toyota motor corporations managerial approach and production system. The toyota way is far more than tools and techniques it is designed to push everyone to think and grow through a process in which mistakes are used as opportunities for learning. In the international bestseller, the toyota way, jeffrey liker explained toyota s remarkable success through a 4p model for excellencephilosophy, people, problem solving, and process.